Based on 277 reviews
88%
(244)
8%
(23)
1%
(3)
0%
(0)
3%
(7)
Great quality

Really love the colors and details Woven's washi tape can provide, and the amount of tape per roll is a must for any washi! I'm disappointed in the amount of time it took to deliver though, as this is my third time ordering yet delays were frequent this time, unlike before. Luckily the order arrived once we started communicating consistently and I was given weekly updates. I don't want to flood inboxes, but I'm very grateful for Woven's excellent customer support and kind workers. I'll definitely be ordering again, but I'll likely ask for production updates if a month goes by without any notifications. Beyond that, the quality of the washi tape cannot be overstated, and that's why I'll continue to order from Woven Label!

Good

A little delayed communication, but overall very nice work. I will be ordering again soon.

Cotton labels

customer service is abysmal

For a while there, I didn't think I would get the washi tape. Getting in contact with someone is IMPOSSIBLE. I had to cancel the payment through PayPal (48 hours after placing the order) to even get a confirmation notice that my order was placed and a receipt/invoice sent to me. After that, the company went dark. No one ever responded to my emails (I emailed once a week asking for updates/signs of life). I was about to call my CC company to cancel the payment when I got an email stating that I had a tracking number, the only sign that my order had been accepted, made, and was ready to ship.

The washi tape looks great and it's what was promised, but the customer service is non-existent.

Custom Washi 4 designs *****

Just received my order of washi tape and I love how it turned out! From beginning to end this process has been exceptional. Looking forward to ordering more!!

Great Service!!!

I’m very happy with labels:)
Quick response & delivery!
Great service!
Thank you so much Vanessa.

I love it
A bit of a wait but totally great
Thank you

Good customer service and execution

My 3rd order with them

Seriously like these labels, and the customer service. Efficient and exactly as ordered.

My lanyards came out better than I imagined - very happy with this product!

Very pleased

Beautiful quality! Product arrived in great condition and is high quality 🙂

Vanessa was SO helpful!

Hello! Giving 5 stars as of now, due to COVID-19 I have not been able to see the stickers delivered to our office, but Vanessa was prompt, clear and super helpful through the custom sticker process.

Thank you to your team for all your help!

Beautifully detailed and excellent quality

Also well packaged. I was worried my submitted design was too detailed but the washi tape turned out beautifully and all details are very visible and in great color.

Customised labels

Very quick service and excellent quality labels. Would recommend buying from this company. It was very easy to customise my label design allowing for a unique design .

Customer service

I received my labels and I wasn’t happy with the definition of the printing. This was due to my artwork being too fine for the fabric it was printed on. WovenlabelHK were so helpful. They made the amendments and remade the labels. I appreciate the fact that they reduced my stress levels, with their no fuss and direct communication. I will be sure to use WovenLabelHK again.

Great product

Excellent quality.

So cute!

Really good color match from the file to the print--the washi came out so cute! And they were very fast and responsive with my questions about the extra sticker label on top. Amazing work!

Great!

We loved our labels, they came exactly as expected.

Five Star Service

This is my second order as the quality is brilliant and the service is five star. Nothing is too much trouble for Vanessa!

Great

Just as I wanted. Great quality.

Takes way too long

I ordered this most recent order in November and just not in MARCH received shipping notification. That’s way too long.

Perfect

Thanks a lot... i loved and i happy to received ky order... good and fast service

Awesome!!!

Great!!!

Beautiful tape!

The tape came in beautifully and just the way I wanted -- only wish is that they came out lighter! But then again the design was a little difficult. Besides that, they came out beautifully and it works very well with lighter colors as opposed to darker! Vanessa was very helpful too

Thank you Wally !! So happy to hear this and we do look forward to work with you shortly !!

Asked but never received

Paid for a sample pack and never received it, very disappointed

Hello Shane ! We're following this and you will be receiving tracking number shortly by email!!