F.A.Q

At the moment, we accept PayPal, Visa, and MasterCard.

We are excited to be able to offer small order sizes so that you can easily get started. Label and patches orders begin at 100 labels. Pin orders begin at 50 pins.

No, there is no maximum limit to an order size. We are able to complete both small and large production requests.

In most cases, we do not offer quotes because we want to promise a hassle-free experience on our site. Simply upload your art and fill out the online order form for pricing.

However, if you encounter any problems with quote or pricing, please contact us right away. The Woven Label team is always available to answer any questions.

We prefer PDF in most cases. However, we also accept PNG and JPG. We only request that each file is high resolution (300dpi or above) so that we can ensure the best quality products.

Yes, we are happy to send you samples before you order. Refer to our sample pack deal for more details: https://wovenlabelhk.com/product/sample-pack/

Absolutely. We ship all over the world. You can check your country’s shipping costs in the online cart.

Shipping is totally free when you purchase 2 or more items. For single-item orders, international shipping costs only $6.

We’re excited to have upgraded our shipping process to get your products to your door even faster. Shipping time varies by region, as follows:

USA & Canada: 2 – 5 business days
Australia: 5 – 7 business days
Europe: 5 – 10 business days
Asia: 2 – 5 business days
Everywhere else: 7 – 14 business days

Express delivery is also available. Chat with us online to request an express delivery date.

As orders are personalized, all orders are final sale. We can neither accept returns nor offer reprints and refunds that are the result of order form input error. We always do our best to match colors and layout to your order form and deliver final products exactly as requested.

However, if you encounter any problems with your order, please contact us right away. Our team is always available to answer any questions.

We are happy to provide proofs upon request. This is because we want you to receive your final products faster and hassle-free. If you would like to receive a proof, please make a note in the text box on the product page. You can do this before checking out. Once we receive your order, we will send you a proof within 3 – 5 business days.

The currency on our site is U.S. dollars.

We want you to enjoy our hassle-free ordering process. So we’ve covered the duty and taxes for you. No extra hidden costs, we promise.

However, should you receive a charge from Customs, please save the invoice and contact us. We promise to deliver a fair and accessible ordering process.

*Please also note that, we may not able to cover the taxes when order quantity over 5000, for more detail, please contact us directly.